OLD NEPAL, NEW NEPAL, AND BALEN'S NEPAL
All previous political leaders spoke of building a New Nepal. The Nepali Congress and various Communist parties came to power promising the creation of a New Nepal. Yet after ruling the country for decades, they left it in a worse state than before.
They treated the nation as a milking cow. Leaders like Sher Bahadur Deuba of the Nepali Congress and KP Oli of the UML exploited the country beyond imagination. These two parties did not merely exploit Nepal — they ravaged it, leaving it bleeding to death. Every sensible citizen of Nepal will never forgive them for the damage they have inflicted upon the country.
For the first time, however, the Nepali people are witnessing a new era of good governance. What is currently unfolding in the country feels more like a Bollywood movie. The government led by Balen is in full action, kindling a flicker of hope for change. On the other hand, corrupt leaders, top bureaucrats, and local thugs are being sent to jail. The rapid-fire actions of the new government have sent corrupt individuals fleeing, with nowhere left to hide.
The Balen government has taken many ambitious steps to improve the quality of life of the people. Among them is the delivery of important documents — such as licenses, land ownership certificates, and citizenship certificates — directly to citizens' homes, making administrative reforms and public services truly citizen-friendly.
The new government is also committed to modernizing the postal service and developing it into a government courier service. The intention is to ensure that documents are delivered securely to citizens' homes.
Similarly, the government has made arrangements allowing citizens to obtain copies of citizenship certificates and land ownership certificates from any district. For this purpose, the government plans to use a digital and integrated system. Among the documents provided by the government, an important one is the passport, issued by the Passport Department under the Ministry of Foreign Affairs.
A passport, essential for foreign travel, can now be obtained from every district, as well as from the central office in Tripureshwar and from Nepali diplomatic missions abroad. Under the government's ambitious plan, the arrangement for receiving passports at home has been implemented efficiently.
However, many developed countries have not yet implemented such a service, unlike Nepal. Given this situation, many people remain skeptical. How does the government and its agencies plan to make this possible in Nepal? This is a matter of public concern.
When the same question was posed to Somesh Thapa, Director of the Passport Department, he said, "We are trying to figure out how to make this work positively. There are two aspects: service quality and home delivery. We have been working on improving service quality. Regarding home delivery, we need to integrate the postal service. If we strengthen the postal service, it will be possible. Our technical teams from the Passport Department and the Postal Service Department are discussing how to make things as efficient as possible. Our tentative plan is to integrate the Passport Department's ID system with the postal system. Through API integration, this is not a major issue.
"About 5,000 passports are printed daily. The department is capable of providing services according to the government's new policy, and coordination with the Postal Department has begun as agreed. Integrating the Passport Department's system with the digital system of the Postal Department requires modifications to make it customer-friendly. Without doubt, home delivery will save a great deal of time."
The government assures that citizens will not have to repeatedly visit centers. They will, of course, need to come for biometrics, but they will not have to return to collect their documents. These documents will be delivered to their homes.
In most countries around the world, except Nepal, this service is already available. With telecommunications advancing, the Passport Department appears committed to initiating home delivery in the country.
The government is consulting experienced service-providing organizations about procedural complexities. The efforts of this government are indeed a relief for citizens who have been frustrated by having to run around for days to obtain government services.
However, the exact date for the launch of this service
has not yet been finalized. But given the rapid action of Balen's government,
it seems that the government will achieve all initiatives at
the earliest possible opportunity.
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