The rapid decline of consumer rights in Nepal
The rapid decline of consumer rights in Nepal By LB Thapa In the field of business a customer is always hailed as the king, but in reality the consumers are not treated with respect. They are overpriced, duped, and exploited. At times consumers find themselves abandoned, as no one is there to commiserate with their predicaments. They have been demoted from kings to powerless consumers whose voices go unheard. In today’s context, consumers are not the king, but the manufacturers, wholesalers, and retailers rule the roost. Maximizing the profit in the competitive market is the essence of modern business, where consumers’ satisfaction is always given prime importance. However, this norm has become less important today. Manufacturers and producers have developed many ways to cheat consumers. Sometimes, their cheating is seen openly, but other times, they cheat consumers in a much more concealed manner. Are general consumers aware of such nefarious practices ...